Effective Date: ( 23 Jun 2021 )
At Chips Find LLC, we are dedicated to providing our customers with top-quality products and exceptional service. If, for any reason, you are not completely satisfied with your purchase, please take a moment to review our return policy.
To initiate a return, please follow these steps:
- Obtain an RMA (Returned Merchandise Authorization) number by contacting our customer support team at [[email protected]].
- Returns must be made within 30 days from the date of the invoice.
- Returned items must be in their original packaging, unused, and in like-new condition.
2. Non-Cancelable/Non-Returnable (NCNR) Products
Certain products may be marked as Non-Cancelable/Non-Returnable (NCNR). These products are not eligible for returns.
Upon receiving and inspecting your returned item, we will process your refund according to our policies. Refunds will be issued to your original method of payment.
If you wish to exchange an item for a different one, please contact our customer support team. Please note that additional charges may apply if the new item has a different price.
5. Shipping Costs
Customers are responsible for covering the shipping costs associated with returning an item. Shipping costs are non-refundable.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will provide you with instructions on how to return the item for a replacement or refund.
7. Contact Us
Should you have any questions or concerns about our return policy or need to initiate a return, please do not hesitate to reach out to our customer support team via email at [email protected].